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FAQ
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Where do you deliver?Our Floral Department delivers within 20-miles of the studio for a flat fee of $15.00. Yes, we deliver to hospitals, nursing homes, and funeral homes.
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Do you have same-day delivery?If you need your order in a hurry, please call us at (920) 895-0836.
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I tried placing an online order, but it didn't go through. What should I do?Oh no, we're so sorry for the inconvenience! First, please make sure you’re using the most recent version of your browser. If the problem persists, call us at (920) 895-0836 and we can handle your order over the phone!
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Can you do the floral for my special event?Yes! We love celebrations and would be honored to be a part of your event. Our team does weddings, birthday parties, baby showers, anniversaries, funerals, graduations, etc. Visit the Floral Department and fill out an inquiry form today to get started.
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What is your floral substitution policy?Occasionally, flower substitutions may be necessary to create your bouquet due to availability. Care is taken to maintain the style and color scheme of the ordered arrangement and we will use flowers of equal or greater value.
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Do you ship home decor & gifts?At this time, BloomHouse23 does not have an online store setup for shipping. Come on by to shop our local vendors and curated collections - new inventory comes in often!
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What is your Privacy Policy?Privacy Policy of BloomHouse23 BloomHouse23 operates this website, which provides floral services and marketing information. This policy is used to inform website visitors of our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service at BloomHouse23.com. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Information Collection and use for a better experience while using our Service, may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. These third parties have access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Links to Other Sites Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review Privacy Policies of these third-party websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy here. These changes are effective immediately, after they are posted on this page. If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us.
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